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Jonathan Foong

Senior Product & Project Manager

Versatile Product Lead with 7+ years of experience delivering high-value solutions for startups, government agencies, and airlines. Expert in SDLC management, scaling SaaS platforms to multi-million-dollar valuations, and driving AR/VR innovation.

Career timeline

  1. Singapore Airlines
    Singapore Airlines

    2024 — Now

    Senior Product Manager

    • Led enterprise AI product initiatives including internal Generative AI assistants supporting multiple business units.
    • Defined AI product strategy, roadmap and prioritization for enterprise knowledge management using Large Language Models (LLMs).
    • Collaborated with engineering teams on AI architecture, API integrations, retrieval workflows and enterprise security.
    • Directed multimillion-dollar AR/VR/XR training initiatives for cabin crew and pilots.
    • Led digital transformation replacing legacy aviation systems with cloud-native platforms.
    • Managed cross-functional stakeholders including engineering, security, operations and executives.
  2. Government platform delivery work
    Activate Interactive Pte Ltd

    2022 — 2024

    Project Manager

    • Led end-to-end product delivery for multiple national-scale government platforms across Ministries and Statutory Boards, managing product roadmap, stakeholder alignment, Agile delivery and production releases.
    • Delivered cloud-native applications on Singapore Government's Government on Commercial Cloud (GCC 2.0) platform, working within GovTech's cloud architecture, security and compliance standards.
    • Collaborated with solution architects, engineers, UX designers and government stakeholders to translate policy and operational requirements into scalable digital services.
  3. MyAOne Learning
    MyAOne Learning Sdn Bhd

    2018 — 2022

    Product Manager

    • Early Product Manager responsible for defining product strategy, customer discovery and roadmap execution across multiple EdTech SaaS products, helping scale the company from startup to a venture-backed business valued at over MYR $4.5 million.
    • Led 0 to 1 product development for AOneSchools, a B2B SaaS platform adopted by more than 600 educational institutions.
    • Owned product roadmap, feature prioritization and backlog management across web and mobile platforms.
    • Partnered closely with founders, engineering and customers to identify product opportunities through continuous user research and feedback.
    • Scaled AOneLearn marketplace to over 1,000 daily active users by improving matching algorithms and user experience.
    • Defined product metrics, analysed user behaviour and prioritised features using customer and business insights.
    • Supported investor due diligence, product strategy and roadmap planning through Seed, Series A and Series B fundraising activities.
  4. Software engineering studies
    Taylor's University

    2016 — 2018

    Bachelor of Software Engineering

    • Graduated with a CGPA of 3.89.

Certifications

8 certificates available to view

Cards marked View certificate open the original document.

Technical skills

  • ReactJS
  • VueJS
  • Vite
  • NodeJS
  • Laravel
  • PHP
  • HTML / CSS
  • Form.IO
  • AEM
  • Vercel
  • AWS
  • Azure
  • Oracle Cloud
  • PyTorch
  • Generative AI
  • Model Context Protocol (MCP)
  • Local AI Models